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Jul 19

techniques to cage the chimp as a manager

Published by Ralph Moody

On our last management blog regarding conflict, we discussed the importance of caging the chimp and the fact that in a conflict situation it can make things worse.   Today we are going to look at some beneficial techniques to calm the chimp down.  Remember the chimp or to use its correct name, the Amygdala is an essential part of our brain.  If we didn’t have it then we would probably not be here, it’s just not very effective as a manager or when dealing with conflict.

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Jul 16

train the trainer - online v classroom

Published by Scott Fraser

For anyone considering a Train the Trainer course for themselves or others in their organisation, there is a wide choice.  With advances in technology which offer a wider range of delivery methods, we get numerous questions and enquiries about whether we provide an online course.  We love questions like this because it’s always a great way of looking at it in a balanced way through such means as a blog:

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Jul 11

what a fantastic victory, for once they achieved at penalties

Published by Claire Moody

Columbia v England (England won 4-3 on penalties) It may be short-lived or maybe not but a fantastic result, and as a coach, I find myself reflecting on what may have taken place over the last few months in that game.  As the penalties were happening, I was in my hotel room at Heathrow preparing for an in-house coaching skills day for managers. The tension I felt, along with the stress, you would have thought I was an expecting father pacing around the room.

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Jul 09

southgate leadership

Published by Ralph Moody

I have decided to change the scheduled blog on this weeks management series.  I was going to add another blog on our dealing with conflict series. However, there is a situation currently taking place in our national sport, Football that must be explained.  England is in the semi-finals of the World Cup, and the country is about to go crazy as we haven’t been there since 1990.  Personally, it is fantastic to see such a tremendous group of young players working as a team and doing so well.  What I am so impressed with is though is Gareth Southgate and his approach to highly effective leadership.

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Jul 05

it's all about me

Published by Scott Fraser

In my last blog, I talked about a recent poor training experience someone had when the trainer handled questions poorly and how it completely disengaged the person who was meant to be there learning. Unfortunately, this wasn’t the only poor practice that was going on that day; here is part 2:

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Jul 02

you don't know what you don't know

Published by Claire Moody

Unless you are challenged how do you know what you don’t know? Coaching is fantastic for challenging and encouraging coachees to think differently. When you think in a different way you learn something new.

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Jun 28

cage the chimp with conflict

Published by Ralph Moody

On the last management blog, we discussed how paradigms cause us issues regarding our mindset and how we do things sometimes without thinking about them.  Research shows that 80% of our thinking is subconscious thinking and therefore throughout our working day we are using paradigms.  In other words, we have created habits of thought.  Of course, this can be positive if our thoughts are positive, but it can also be problematic mainly if our thought process is negative or harmful.  Today's blog explores what is going on when we experience a negative thought in our brains and how this can cause us massive issues with conflict.

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Jun 25

only poor trainers do this...

Published by Scott Fraser

I love to share training experiences (good and bad) with people as it gives me a great impression of what goes on in the real world and also gives me some great topics to write blogs on!  Talking to someone about their training experience last week, I was astounded when they told me what the trainer did during one of their sessions.

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Jun 21

why do people think they struggle with decision making?

Published by Claire Moody

Decision making is such a significant area of life that some people tend to struggle. Procrastination is a common theme I hear which I always find interesting. When you think about this in a different way you realise we make decisions all day, clothes we choose to dress in, driving to work, drinking water, coffee or tea, all day, all the time.  What is the difference? Well the decisions you make without thinking about are all habits, habits that we are used to doing, or shall I say the brain is used to doing. When you sit and hover with decisions and tell yourself you can’t make one, it is because your brain does not want to change. Your mind likes to be comfortable, in its comfort zone.

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Jun 18

paradigm and why it doesn't help with conflict

Published by Ralph Moody

I thought I would write about something that is very important to me from a management perspective, dealing with conflict and over the next four management blogs I want to provide you with some essentials when dealing with conflict.  The ability to deal with conflict is essential for everything in life.  How we deal with it as a manager or leader, it is vital.   The first thing I want to talk about is where the conflict comes from, and in this blog, I want to focus on from a perspective of someone who regularly has experienced conflict or someone who has experience of regular conflict. 

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Jun 14

your powerpoint is rubbish

Published by Scott Fraser

Travelling around by train is (sometimes) quite a pleasurable experience, especially when you can work or relax without the worry of traffic jams etc.  A few months back I was heading to Edinburgh to deliver a PTT Train the Trainer, and upon entering the carriage, I noticed that a Gent was sat in my booked seat, but that indeed wasn’t the worst thing I saw:

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