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May 17

use conflict as a lever for change

Published by Ralph Moody

Conflict in the workplace is inevitable.  In fact, I would suggest that organisations that say they have no conflict are not being honest with themselves. Moreover, when this happens, it is likely that the conflict is hidden.  What happens then is artificial harmony, in other words, conflict is going on but it is just hidden under the surface.  I believe this is which more damaging and results in hidden conflict behind the scenes.

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May 14

flippin fantastic

Published by Scott Fraser

One of the most common problems I see people having on our Train the Trainer courses are still very focused on PowerPoint as their main aid.  As we have written many times before, PowerPoint is an aid to you for learning to happen but so is a Flip Chart so why then do so few people actually use it? - it really is fantastic and here’s why:

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May 10

when we encounter adversity

Published by Claire Moody

I so often hear in my coaching sessions in the language from the coachee sat in front of me that they are struggling with adversity. What do I mean? When we all encounter adversity, we react by thinking about it.  These thoughts then rapidly congeal into beliefs. These beliefs then have consequences – they are direct causes of what we feel and do.  

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May 07

good at your job v good as a manager

Published by Ralph Moody

Many individuals get promoted at work because they are good at their job.  What can then follow is a real struggle to get to terms with their new role, not because they struggle with the job, but that they struggle with their role as a manager.

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May 03

be a lighthouse

Published by Scott Fraser

Body language is one of the essential parts of delivering great training, and as we have discussed in many blogs before, people get caught up in thinking their aids like PowerPoint and Flip Chart are the most important thing they have to get right.  We see it time and again on our courses but what’s so great is how quickly this can be changed with the right mindset and skills:

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Apr 30

staying silent as a coach, silence is golden

Published by Claire Moody

Coaching is a fantastic process for individuals to improve in any area of their life both professionally and personally. I have found since mastering my coaching skills; staying silent can be an incredible experience. I genuinely love to see the change in individuals by asking the miracle question.

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Apr 26

worker to supervisor

Published by Ralph Moody

There is no doubt that getting promoted from worker to supervisor or manager can be very stressful for an individual. This can be particularly stressful if you get promoted and still work in the area you were before.  I have spoken to many people who find this very stressful, and I know it can be daunting. So what areas can we focus on when faced with this challenge:

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Apr 23

are you guilty of delivering training like this?

Published by Scott Fraser

Last week I was in Manchester and my fellow trainer Bryan was in Birmingham where we were simultaneously delivering PTT Train the Trainer courses. Interestingly, one of Bryan’s delegates raised an excellent point while the same day, I was dealing with a question that highlighted the same point; “Why it’s so important to stand while delivering Training”.  This made me immediately think “Great, I’ll write a blog on that”:

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Apr 19

what is reflection in coaching?

Published by Claire Moody

How often do you reflect on your day? Both, what went well and what could have been better. Reflection, I believe is one of the most rewarding and positive things you can do regardless of which area you are involved in, whether Training, Coaching or Mentoring. If it is done correctly it can adjust the way that you think, create opportunities to learn and to help you think about things differently.  It help’s with continuous improvement, making you better at what you do. How many of us have left after delivering training or coaching and reflected on the day, I mean really reflected? 

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Apr 16

why managers should know coaching skills too

Published by Ralph Moody

As a trainer, I am very fortunate enough to meet some fantastic people.  Brilliant people who are keen to learn skills and techniques to be a better manager.  We deliver numerous management development programmes and a key to the programme are essential management skills that focus on motivation and effective communication skills.  Sometimes this involves difficult and challenging behaviour and of course, during the process of performance management, this also means motivating people to get staff to the next level to aid either employment or personal goals.

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Apr 12

the key advantages of structured training

Published by Scott Fraser

We get lots of great feedback about our Train the Trainer courses, and it’s always lovely to hear positive comments, especially on the areas that people have benefited from learning.  One such area of our Train the Trainer courses which is still very highly rated is the structure of training; especially the ability to use the framework we have provided back in the workplace for planning and delivering fantastic training sessions.  

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