Customer Service Training & Services

Customer Services

Customer service is vital to the success of any business and your staff need customer care training to ensure they represent you in the right way. Customer service makes the difference in today's competitive markets. Target Training offer Customer service training either in our training centres in Newcastle, Manchester, Edinburgh, London or even at your premises across the UK.

The Target training customer service courses ensure your staff are able to care for your customers and deliver the best service possible. The customer service training will focus on the following key areas:

  • Complaint handling
  • Identify needs and expectations on customers
  • Effective communication
  • Manage customer expectations

Additionally we can offer a bespoke customised training experience and a full range of mystery shopper services as required.Just call us with your requirements.

Customer Service training is the key to success in business today and regular customer service training ensures you are always raising the standard of customer care.

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Course finder

You can use this form to narrow down the large selection of courses we offer and find the one that is perfect for you

Find courses

Course finder

You can use this form to narrow down the large selection of courses we offer and find the one that is perfect for you

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