Privacy Policy

Overview

In accordance with the General Data Protection Regulation, personal data is “any information relating to an identified or identifiable natural person” such as a name, email address, postal address or IP address. Processing of personal data refers to “any operation or set of operations which is performed on personal data”.

This privacy policy sets out how and why Target Training Associates processes any personal data that you give us when you use this website. It is written in plain language with as little jargon as possible. It is set out in sections to make it easier to understand.

This privacy policy was last updated on 25 May 2018.

Who We Are

We are Target Training Associates of 110 Allerburn Lea, Alnwick NE66 2QP. Our website address is targettrg.co.uk.

Cookies

Cookies are small text files sent to your browser by a website and stored on your computer's hard drive. They often include an anonymous unique identifier that is used for website statistics and are often used to remember information about your visit, like a preferred language or other settings. Each website can send its own cookie to your browser if your browser's preferences allow it, but to protect your privacy your browser only permits a web site to access the cookies it has already sent to you, not the cookies sent to you by other sites.

We use a number of different cookies on our site and they are listed in the relevant sections beloew. If you do not know what cookies are, or how to control or delete them, then we recommend you visit aboutcookies.org for detailed guidance.

Contact Forms

What personal data do we process?
The contact form will collect your first name, surname and email address. Contact form data is emailed to us.

Why do we process this personal data?
We collect your email address so we can reply to your query. Your name is required so we know who has made the enquiry. The lawful basis for processing this data is consent.

How long do we keep this personal data for?
This data is kept for 30 days.

Who has access to this personal data?
Our website and administration teams have access to this personal data. Our computers with access to this data are protected by user logins and only staff with the required credentials can access it.

Course bookings

What personal data do we process?
The booking form will collect each attendee's first name, surname and position. This data is emailed to us.

Why do we process this personal data?
We need to know who is attending the course and for ILM registration and Certification. The lawful basis for processing this data is contractual necessity.

How long do we keep this personal data for?
This data is kept for 5 years.

Who has access to this personal data?
This data is recorded on our systems and on the secure ILM website. You can see their privacy policy at institutelm.com/data-protection

Our computers with access to this data are protected by user logins and only staff with the required credentials can access it.

Checkout

What personal data do we process?
The invoice form will collect a first name, surname, company, position, address, email address and telephone number. The credit card form will collect the customer's first name and surname.

Why do we process this personal data?
We need to know the customer details to send our invoice and cardholder's details for payment purposes. The lawful basis for processing this data is contractual necessity.

How long do we keep this personal data for?
This data is kept as long as is legally necessary for accounting purposes.

Who has access to this personal data?
Invoice data is stored securely with our invoicing provider, Invoice2Go. You can see Invoice2Go's privacy policy at invoice.2go.com/privacyInline. Card payments are processed securely by PayPal. You can see PayPal's privacy policy at paypal.com/en/webapps/mpp/ua/privacy-full.

Our computers with access to invoice data are protected by user logins and only staff with the required credentials can access it. We do not have access to credit card data.

Google Analytics

What personal data do we process?
We track users’ visits to our website using Google Analytics including where the user was directed to our website from, which pages they visited and for how long, whether they are a first-time visitor or returning visitor. Google Analytics will also track anonymous user demographics including age range, gender and users’ interests depending on whether the user is signed into a Google account on their browser at the time of their visit to our website. Users’ IP addresses are anonymised.

Why do we process this personal data?
We use this data to track our website’s popularity and to see which pages are our most visited, allowing us to enhance our website accordingly. The lawful basis for processing this data is legitimate interests.

How long do we keep this personal data for?
Google Analytics data is held for 26 months.

Who has access to this personal data?
Our website team has access to this personal data.

Cookies
Google Analytics cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. To opt out of being tracked by Google Analytics across all websites visit tools.google.com/dlpage/gaoptout.

Name: _ga
Duration: 2 years

Name: _utma
Duration: 2 years

Name: _utmb
Duration: 30 minutes

Name: _utmc
Duration: Until you close your browser

Name: _utmz
Duration: 6 month

How We Protect Your Data

The checkout page on our website is secured by SSL to ensure data transferred between our website and your device is encrypted. Procedures have been implemented to ensure that this data is not accessible by people without the required login credentials. Your personal data will if necessary be shared with the third parties listed above only for the reasons listed. It is not shared with any other third party unless we are legally required to do so.

Data Breaches

We have procedures in place to detect, report and investigate personal data breaches.

If a data breach is detected, in the first instance we will evaluate the risk to the rights and freedoms of individuals. If a data breach is likely to result in a risk to these rights and freedoms we will notify the Information Commissioner’s Office within the required 72 hours of discovery of the data breach. If a data breach is not likely to result in a risk to the rights and freedoms of individuals, we are not required to notify the ICO of the breach but will document the breach and our reasons for not notifying the ICO.

Where a breach is likely to result in a high risk to the rights and freedoms of individuals, we will notify the affected individuals without undue delay.

External Sites

Target Training Associates is not responsible for the content of external internet sites. You are advised to read the privacy policy of external sites before disclosing any personal information.

How do I access or remove my data?

Please contact us to request access to or remove your data. We will provide all data we hold on you within 30 days. We may need to request identification from you in order to ensure the data is sent to the correct person. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

 




 

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