Ralph Moody

Why is it that we get some people working with us and others seem to work against us; no matter what we do to try and get along with them or convince them to work with us? It can be at the minimum a frustration and in the worst cases stressful and career-threatening! Well, people 'buy-in' to people they like...

I am fortunate, and I get to deliver training to some fantastic people and most want to learn skills.  It could be skilled on how to be a great leader or an excellent trainer.  People come to training to learn skills, and I understand that I like learning skills too.  However, the reality is something different, and when you understand...

On our management and train the trainer courses I am fortunate enough to meet some great people.  One thing that always surprises me though, is the lack of feedback given by managers and trainers to members of staff or individuals we are training. Whether you're a manager or a trainer, you need to know how to give effective feedback.  Not only...

I am fortunate I have been able to travel to some fantastic parts of our planet both for please and work. Working overseas is always an excellent experience for me; you get to experience different cultures and meet some fantastic people along the way. Without a doubt, the best place I have worked in is Beirut. I remember the first...

As a manager, it is essential to be able to deliver presentations. Managers need to be able to communicate with staff and potential clients, and if they don't focus on effective delivery, it can cause issues from staff and potential clients. Unfortunately, managers can deliver a presentation without understanding the techniques or skills required, and this is where the issues...

There is no doubt that PowerPoint is a fantastic tool.  It allows us to reinforce visually a critical message which we are trying to get across.  Whether as a trainer or a manager delivering a presentation, it can be a great tool to get your message across.  Of course, we also know that in the wrong hands, PowerPoint can be...

The most enjoyed elements of our PTT Train the Trainer course are the skills that are taught.  One of the most enjoyed skill sets shown is the ability to throw the monkey. For those that aren't aware, the monkey is the negative thoughts and feelings you get when you forget something or when something goes wrong.  It makes you feel...

In my experience as a soft skills trainer, I have met a lot of people who ask about assertiveness skills. This has either come about due to previous experiences, which had resulted in being aggressive or passive. Individuals will often question why they need to be assertive, and many believe that screaming and shouting is being assertive! When we start...

The pace of training delivery being delivered online is staggering. Over 30 per cent of higher education students in the U.S. are taking at least one distance course online. This is likely to increase significantly over the next two years. Many trainers, executives and managers find themselves increasingly confronted with the demand for online training. The delivery can be a very...

Over the last few months, we have had to learn to deliver online training better.  Online training delivery uses modern technology and the ability to deliver training using information technology can reinforce key messages and therefore make it a great way of getting your message across.   Unfortunately, poor use of information technology can add to the confusion and if we...