Scott Fraser

Some of us are very lucky as trainers to have had fantastic training support and continued professional development, but many aren’t so fortunate.  One of the most common statements I come across when delivering PTT Train the Trainer courses is how many people are given a task by their managers to train something because “We need training on that”.  Then...

On our PTT Train the Trainer courses we cover the five pillars of assessment, one of which is ‘Questioning”.  Questioning is a must in any form of training delivery, particularly if you want to engage. However, one of the most common problems I see is when questioning becomes a question for the sake of a question, more commonly it’s a...

I am a very keen sportsman in my spare time, and I love to bring sporting analogies into my training sessions because we can learn an awful lot from sport.  Let me share one with you that relates to why practise is so important: As a little boy, I was always told by my Mum ‘Practise makes perfect’ and I...

If, like me, you’ve mainly delivered training in groups, face to face, or 1:1, a change all of a sudden to deliver online sessions may be quite daunting!  Don’t get me wrong, I’ve been involved in plenty of meetings, and 1:1’s online and never had any real problems but delivering training online?  I much prefer face to face, but recent...

I always talk about how I consider myself so fortunate to get to go around the country meeting new people and businesses, but there is one massive downside to it that I don’t like.  It never ceases to amaze me the stories and experiences about the continual waste of valuable time and money spent delivering “Training” that just doesn’t do...

Body language is one of the essential parts of delivering great training, and as we have discussed in many blogs before, people get caught up in thinking their aids like PowerPoint and Flip Chart are the most important things they have to get right.  We see it time and again on our courses but what’s so great is how quickly this...

One of the most common problems I see people having on our Train the Trainer courses are still very focused on PowerPoint as their primary visual aid.  As we have written many times before, PowerPoint is an aid to you for learning to happen, but so is a Flip Chart, so why then do so few people use it? - it is...

Like most people I love holidays and on a recent trip to the USA, I visited a local pizza shop where I met a lady who greeted me with a beautiful, friendly smile asking me how I was doing and what she could help me with; “Service with a smile, she looks like she really loves her job” I thought...

Getting to meet so many great people in the UK is one of the real bonuses of my job while I deliver Train the Trainer courses.  With so much diverse experience on every course from people that are new to training and people that have vast experience; one of the problems they all tell us about training in their workplace is...

We are increasingly getting a lot of delegates attending the PTT Train the Trainer course whose business is subject to external audit and their training has recently been picked up as having non-conformities that require immediate action.  So why is this happening more often and what might an auditor ask to see evidence and examples of? It’s an extremely common...