Blog

  1. training blog - the dangers of not knowing your audience

    training blog - the dangers of not knowing your audience
    One of the biggest mistakes I see bad trainers make is that they write and deliver the training on what they perceive the audience will need rather than what they actually need; this then makes the training all about them and not the audience.  Fantastic trainers do it completely differently... One of the key attributes every fantastic trainer uses is that they...
  2. management blog - pressure to perform as a new manager

    management blog - pressure to perform as a new manager
    We all face pressures in our professional lives and no doubt there are always going to be additional stress and pressure when you are promoted into the role of a manager.  Like any new job we start we think we are being scrutinised and become paranoid regarding our abilities. Some key tips regarding taking on a new management role: Be yourself...
  3. coaching blog - shift that paradigm

    coaching blog - shift that paradigm
    How often have you reflected on your way of looking at the world?  When you change paradigms, you are changing how you think about something. Have you ever reflected in how you view the world and how often someone changes your view of the world? Or maybe not? If not, why? Are you so judgemental in your decisions you choose...
  4. training blog - staying objective with your training feedback

    training blog - staying objective with your training feedback
    It’s a natural reaction to get tied in emotionally with something you’ve put a lot of time and effort into like when you’ve designed and delivered training to the best of your ability.  If you’re pro-active, you may have asked for feedback in good faith but how do you feel when someone tells you something you don’t like or don’t want...
  5. management blog - don’t stifle natural leadership

    management blog - don’t stifle natural leadership
    On many courses, we discuss the difference between management and leadership.  Unfortunately, most don’t understand the difference in the beginning but leave the class with a much better understanding of the traits of a leader vs the characteristics of a manager.  I then ask them what do they consider themselves to be a leader or manager? In my experience leadership is either...
  6. coaching blog - get comfortable with being uncomfortable

    coaching blog - get comfortable with being uncomfortable
    If you want to make progress or significant changes in life, then get comfortable with being uncomfortable. I feel this is linked with stepping out of your comfort zone because being uncomfortable is good for you; it can help you develop in life. My background taught me that it was important to be slightly nervous before controlling aircraft, it is the...
  7. training blog - design is easy, just make 100 PowerPoint slides!

    training blog - design is easy, just make 100 PowerPoint slides!
    Well, that's what some people do right?  Picture the scene, the Manager says, “we need Training in this, can you get some organised?” and all of a sudden, the pressure’s on.  If we know no better, then the easiest thing to do is create lots of slides with tons of information and words and talk through them.  Looks good right?  Might even impress the...
  8. management blog - the importance of listening to understand

    management blog - the importance of listening to understand
    All managers are required to listen to others; this could be a member of staff with a particular issue or concern.  It could be a customer with a complaint.  The reality is we are all going to be involved in listening to other people. When we are listening to people, it is easy not to listen.  Most people listen for one reason, to...
  9. coaching blog - are you still actively moving forward with your resolutions?

    coaching blog - are you still actively moving forward with your resolutions?
    Four weeks on from the New Year, how many of you are sticking with the changes you have decided to do.  If so how have you done it? Have you been making notes, maybe reviewing for 5 mins at the end of the day and then have you been looking at those changes at the end of the week? Has this...
  10. training blog - what makes a great trainer so good?

    training blog - what makes a great trainer so good?
    Many attributes make a trainer great, but if someone asked me what were the key things that make a great trainer, what would they be? I’ve been fortunate to have seen many great trainers that have acted as an inspiration to me as I was learning my trade.  I got thinking about them all, the way they taught and the things...