Management

  1. management blog - manager in name only

    management blog - manager in name only
    I want to share a recent experience which happened to me.  As I am sure, you can appreciate being a trainer within a training company we use hotel and venue facilities regularly.  The majority are, in my opinion, good and offer an excellent service and reasonable value for money; I want to point out that I am always the first to comment...
  2. management blog - understand staff, well understand yourself first

    management blog - understand staff, well understand yourself first
    One of the critical areas of our management development courses is the elements we cover on understanding behaviour.  We get so many comments regarding this aspect of the training including the fact that we may be using some ‘dark art’ regarding how we can understand how a person operates or how they behave and communicate. Unfortunately, there is nothing dark about...
  3. management blog - real motivation

    management blog - real motivation
    When you ask "What motivates you in the workplace?" a quick-fire response is often "Money" but is that really true?   Of course, we all need money and if we don’t have it then life can become very difficult. However, I am not talking about that, I am talking about what really motivates us and it may be surprising for you to hear...
  4. management blog - making wrong decisions

    management blog - making wrong decisions
    As a manager, there is one skill set you will have to improve almost immediately when you undertake a management role; it's the skill to make decisions.  It is common for people to struggle with making decisions; we want to ensure we make the right ones!   Unfortunately, and I am saying this not because I want you to make them, but you need...
  5. management blog - the attitude behaviour cycle

    management blog - the attitude behaviour cycle
    As I travel around our wonderful country, I meet some fantastic people, some people you really warm too and some who you would be happy to sit down and have a beer with. I would suggest most people whom you would sit down and have a beer with. Of course, sometimes you meet people who you don’t necessarily warm to straight...
  6. management blog - pressure to perform as a new manager

    management blog - pressure to perform as a new manager
    We all face pressures in our professional lives and no doubt there are always going to be additional stress and pressure when you are promoted into the role of a manager.  Like any new job we start we think we are being scrutinised and become paranoid regarding our abilities. Some key tips regarding taking on a new management role: Be yourself...
  7. management blog - don’t stifle natural leadership

    management blog - don’t stifle natural leadership
    On many courses, we discuss the difference between management and leadership.  Unfortunately, most don’t understand the difference in the beginning but leave the class with a much better understanding of the traits of a leader vs the characteristics of a manager.  I then ask them what do they consider themselves to be a leader or manager? In my experience leadership is either...
  8. management blog - the importance of listening to understand

    management blog - the importance of listening to understand
    All managers are required to listen to others; this could be a member of staff with a particular issue or concern.  It could be a customer with a complaint.  The reality is we are all going to be involved in listening to other people. When we are listening to people, it is easy not to listen.  Most people listen for one reason, to...
  9. management blog - new day, new week, new goals

    management blog - new day, new week, new goals
    As many people know I am a massive fan of having goals.  I believe goals are dreams with deadlines and I believe you can achieve anything you want if you put your mind to it.  I find goals give me a structure and I think the best things I have ever achieved are the things I have set as goals. I have...
  10. management blog - solving large problems

    management blog - solving large problems
    As a manager, we are going to be involved in dealing with problems.  It goes with the territory. Additionally, our lives are going to be inundated with problems as we go along, this is just a fact of life.  How we deal with these problems is the most important thing especially when we deal with what we believe to be significant problems...

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