Jun 09

First Stop for First Line Managers

Published by Ralph Moody


Target Training announces the launch of their new training session aimed at improving confidence for first line managers and supervisors.

The training looks at the key characteristics of effective first line managers with particular focus on motivation, communication, dealing with conflict and delegation skills and is aimed at organisations with supervisors and managers who haven’t necessarily had any formal training in that role.

Speak at the launch of the new programme, Ralph Moody, Managing Director of Target Training spoke of the need for first line managers to receive effective training in this area. “Often individuals end up in these roles because they are good at their job and are motivated.  However, skills such as the ability to delegate are essential for anyone supervising or first line managing others.” The company has received plaudits in its approach to management training and has had success with projects such as the Foundation Management Development Programme which has been recognised as an essential pre-requisite for first line managers, team leaders and supervisors involved in the health and social care sector.

“We are well aware of the problems that individuals face when placed in these roles and if not trained correctly can cause wider issues that can cause additional organisational problems,” Ralph said. He added, “The key skills that we encourage attendees to implement will not only make them more confident in their role, but it will improve efficiency and effectiveness in the workplace.”

Target plan to launch their programme in the North East initially, but have plans to roll out across the country later in the year.  The programme will also have an optional accredited element where delegates will be able to undertake units from the Institute of Leadership and Management if they require a formal accredited qualification.

Ralph spoke about the need to mix accreditation with effective training, “Our approach to the ideal training model has always been the need for effective training delivery coupled with formal accreditation by a respected awarding body and we feel this solution meets an ideal approach.”

The initial First Line Management course goes live in on 13 September, see Targets website here for more details.


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