Generation Z

In-House

half day course

We deliver several courses, designed for professionals, to provide crucial insights and strategies, for individuals directly involved with Generation Z.

For the first time, we have four generations working together, each with distinct values and communication styles. Understanding Gen Z's unique perspectives and motivations will help bridge generational gaps, enhance team dynamics, and ensure a productive and inclusive work environment. Our workshops equip delegates with the tools needed to lead effectively in a diverse, multi-generational workforce.

This course is delivered by Ralph and Claire Moody, authors of Decodign Gen Z : Bridging the Mindset Gap. They are skilled trainers who can offer this training to small or big groups in-house.


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The following courses can be delivered in-house and adapted to meet your particular needs:

Decoding Gen Z

There is a notable challenge emerging in the realm of workplace dynamics—effectively managing Generation Z. Many leaders and managers express frustration and acknowledge a disconnect when interacting with this generation, often struggling to fully grasp their unique perspectives and motivations.

This workshop is designed to provide crucial insights and strategies for managers and professionals directly engaged with Generation Z, equipping them with the knowledge and tools necessary to foster a productive and harmonious work environment.

Understanding the Generation Gaps: Explore the distinct characteristics and expectations of different generations within the workforce.

Identifying Challenges with Generation Z: Discuss common dysfunctions and barriers in managing Generation Z and strategies to overcome them.

Motivational Drivers for Generation Z: Learn what motivates Generation Z at work and how to leverage these motivators to enhance engagement and productivity.

Adapting Leadership Styles: Examine effective leadership styles and practices that resonate with Generation Z.

Harnessing the Power of Mentorship: Understand the benefits of traditional mentorship and reverse mentoring, and how these can be tools for mutual learning and growth.

The workshop will be facilitated by Claire and Ralph Moody, renowned authors of Decoding Gen Z: Bridging the Mindset Gap. Their extensive research and expertise will guide participants towards more effective management strategies tailored to the needs of Generation Z.

Each participant will receive a complimentary copy of Decoding Gen Z, which serves as an excellent resource to continue learning and application of the workshop principles directly in the workplace.

By the end of this workshop, participants will not only gain a deeper understanding of Generation Z but also acquire actionable strategies that can be immediately implemented to enhance their leadership effectiveness and workplace synergy.

Effective Training Approaches for the Newest Workforce Generation

In today's quickly changing workplace, effective training strategies are critical for integrating and empowering Generation Z. This course delves into specialised tactics that address Gen Z's distinct learning styles, technological proficiency, and professional goals.

Participants will learn how to create interesting, relevant, and meaningful training programs that improve skill development, encourage continuous learning, and drive performance.

Organisations can build a highly competent, motivated, and adaptable workforce capable of meeting the difficulties of today's business climate by recognising and utilising Gen Z preferences.

By the end of this workshop, participants will have practical tools and concrete methods for designing and delivering training programs to meet the demands of this dynamic new workforce.

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Call us on 0800 302 9344 or email info@targettrg.co.uk

"Are courses accredited?"

ILM Logo

Courses such as PTT Train the Trainer, Advanced PTT Train the Trainer, Master Trainer, Coaching Skills for Managers/Trainers, Master Coach, Presentation Skills, Management Development Programmes and Essential Skills for Managers are all accredited by the ILM. Based in the UK as part of the City & Guilds group they are a leading provider of specialist qualifications.  ILM is also recognised globally and many of their products and services are delivered and enjoyed by customers in many countries around the world.

"Do I have to complete a portfolio or pass an exam to complete the course?"

On courses that are accredited, they are performance assessed.  No portfolios or additional tests or statements are required.  Whilst on the training delegates are shown the skills and techniques required and they are then given opportunities to practise and develop.  During this time our trainers offer support and guidance accordingly. A formal assessment is then conducted at the end of the course and one to one feedback is given focusing on what was done well and areas for development.

"What is the difference between Coaching and Training?"

There are often mistakes regarding understanding the differences between the two methods.

Coaching - A conversation between the coach and the coachee whereby the coachee achieves a higher level and understanding of awareness and self-awareness, while the coach provides a safe environment and structure for that outcome to occur.

Training -  Training is teaching or developing in oneself or others, any skills and knowledge that relate to specific useful competencies. Training has specific goals of improving one's capability, capacity, productivity and performance and to maintain, upgrade and update skills throughout working life.

To train, you need to know the skill, to coach you don’t because it is more about the person.

How can these be miss-understood? I know the English language does not help with a ski instructor and a tennis coach, but coaching and training are different. I see the cross between coach and mentor is the same; the key is to understand the boundaries between them all.

In-house Delivery

"Are trainers experienced?"

Our trainers have a vast experience in coaching, training and management and you can see their individual profiles here.  We pride ourselves on delivering the best possible training to our clients and we guarantee it will fit your training need requirements.  

"What about delivery in-house?”

All our courses can be adapted for delivery internally and we have experience of this globally and throughout the UK.  Just contact us for further information.

We have numerous courses running throughout the year and are always happy to provide you with any information about them that you may need. Please do not hesitate to contact us to discuss any of your training requirements on 0800 302 9344.



To book, use our course finder on this page, call us on 0800 302 9344 or email info@targettrg.co.uk