On-The-Job Trainer (ILM) 2-day in London

Course Location

107 Cheapside, London, EC2V 6DN

Timings:- 09:00 - 16:30

Our On-The-Job Trainer courses are held in a fantastic venue in the City of London. Our venue is merely a walk away from Bank and St Paul’s underground stations.

Course Information

Some of the most effective learning happens not in a classroom, but directly in the workplace. Whether you’re guiding a colleague through a task, helping a new starter get to grips with their role, or upskilling someone as part of their development, the way you train can make a lasting difference.

On-The-Job Trainer is a two-day, highly practical course designed for those delivering one-to-one training in real working environments. It’s ideal for team members who need to pass on their knowledge and skills clearly, confidently, and consistently.

At the heart of the programme is the Brief–Observe–Debrief methodology—an intuitive and proven model that helps workplace trainers structure learning in a simple and effective way.

The course forms part of our accredited Professional Trainer Techniques (PTT) programme and is recognised by the ILM. Participants who successfully complete the course will receive ILM certification.

What you will receive/what is included

You will receive trainer support and ample guidance through the two-day PPT Train the Trainer course. Study guides and necessary handouts will be given. Lunch and refreshments are also included during the two-day course.

How you will be assessed

You will be taught and assessed against the tried-and-tested five pillars of instruction:

1. Structure: Master the most effective way to plan and implement a training structure that is smooth, flawless and understood by the participants.

2. Question Technique: Learn how to ask the right questions to engage your audience and get them thinking.

3. Personal Qualities: Learn how to understand learners’ behaviours, build rapport and use body language effectively.

4. Aids: Learn how to use training aids effectively.

5. Content: Master how to ensure relevant training content that meets the structure.

Who Is It For?

Team Leaders and Supervisors

Experienced Staff tasked with training others

Workplace Mentors

Anyone delivering task-based or practical training in a one-to-one setting

No previous training experience is needed—just a willingness to support others' development on the job.

Key Learning Outcomes

By the end of the two days, participants will be able to:

Use the Brief–Observe–Debrief method to deliver clear, engaging and effective on-the-job training.

Structure workplace instruction in a way that improves understanding and retention.

Provide constructive feedback that builds learner confidence and competence.

Adapt their training style to meet different learning needs and preferences.

Handle learner mistakes positively and turn them into development opportunities

Observe and assess performance in real-time without overwhelming the learner

Course Structure

Day One – Foundations of One-to-One Training.

The role and mindset of an effective workplace trainer,

Principles of adult learning and how they apply on the job.

Introduction to the Brief–Observe–Debrief methodology.

Structuring a task briefing with clarity and purpose.

Building rapport and managing nerves.

Practical practise sessions with feedback.

Day Two – Putting Skills into Action.

Advanced observation and listening techniques.

Giving timely and effective feedback during the debrief.

Dealing with difficult behaviours or resistance to learning.

Recognising and adapting to different learner styles.

Live skills practise and assessed one-to-one training session.

Feedback from peers and course leader.

What’s Included?

Two full days of interactive, expert-led training.

Course workbook, checklists and takeaway tools.

Lunch and refreshments on both days.

Practical coaching and feedback sessions.

ILM Recognised certification.

12 months’ access to our Train the Trainer Academy

Ongoing Development

Every participant also receives one year’s access to our Train the Trainer Academy, featuring:

Short video tutorials on key training skills

Live monthly coaching calls with master trainers

Downloadable tools and templates for workplace use

What Clients Say

★★★★★ "Our group all got on superbly well! Ralph’s approach was personable, patient and engaging. Nothing was too much trouble for him. As well as group feedback, we had the opportunity for one to one feedback too which was hugely beneficial. Although I had some experience of facilitating training, I learnt skills that I will carry with me for the rest of my career." Caroline Day, One Medical Group.

★★★★★ "After the course had ended, I delivered a training session which received excellent feedback – something I attribute to the new skills I learned on the PTT course. I wouldn’t hesitate to recommend this course to colleagues and when I need further training, Target Training will be my first port of call. it was definitely the best training course I’ve ever been on!" Ruth Hawke, SYHA.

★★★★★ "Last week’s course was by far the best I have ever been on. I suppose before the start I had a feeling it was going to be like the PTTLS course we did, oh how I was wrong. I am so looking forward to putting into place the powerful skills you have taught me and for that I would like to thank you so very much." David Frodsham, Greenergy

*Successful completion of the course yields a B2 - Competent Trainer or B1 - Highly Competent trainer award as well as ILM Certification.

We are five star ★★★★★ rated 5.0 excellent with Trustpilot

To book, use our course finder on this page, call us on 0800 302 9344 or email info@targettrg.co.uk

"Are courses accredited?"

Courses such as PTT Train the Trainer, Advanced PTT Train the Trainer, Master Trainer, Coaching Skills for Managers/Trainers, Master Coach, Presentation Skills, Management Development Programmes and Essential Skills for Managers are all accredited by the ILM. Based in the UK as part of the City & Guilds group they are a leading provider of specialist qualifications.  ILM is also recognised globally and many of their products and services are delivered and enjoyed by customers in many countries around the world.

"Do I have to complete a portfolio or pass an exam to complete the course?"

On courses that are accredited, they are performance assessed.  No portfolios or additional tests or statements are required.  Whilst on the training delegates are shown the skills and techniques required and they are then given opportunities to practise and develop.  During this time our trainers offer support and guidance accordingly. A formal assessment is then conducted at the end of the course and one to one feedback is given focusing on what was done well and areas for development.

"What is the difference between Coaching and Training?"

There are often mistakes regarding understanding the differences between the two methods.

Coaching - A conversation between the coach and the coachee whereby the coachee achieves a higher level and understanding of awareness and self-awareness, while the coach provides a safe environment and structure for that outcome to occur.

Training -  Training is teaching or developing in oneself or others, any skills and knowledge that relate to specific useful competencies. Training has specific goals of improving one's capability, capacity, productivity and performance and to maintain, upgrade and update skills throughout working life.

To train, you need to know the skill, to coach you don’t because it is more about the person.

How can these be miss-understood? I know the English language does not help with a ski instructor and a tennis coach, but coaching and training are different. I see the cross between coach and mentor is the same; the key is to understand the boundaries between them all.

"Are trainers experienced?"

Our trainers have a vast experience in coaching, training and management and you can see their individual profiles here.  We pride ourselves on delivering the best possible training to our clients and we guarantee it will fit your training need requirements.  

"What about delivery in-house?”

All our courses can be adapted for delivery internally and we have experience of this globally and throughout the UK.  Just contact us for further information.

We have numerous courses running throughout the year and are always happy to provide you with any information about them that you may need. Please do not hesitate to contact us to discuss any of your training requirements on 0800 302 9344.

To book, use our course finder on this page, call us on 0800 302 9344 or email info@targettrg.co.uk