Trainer facilitating practical workplace training focused on performance

Training and teaching are often used as if they mean the same thing. In everyday conversation that may not seem important. In the workplace, it makes a huge difference. Understanding this difference is at the heart of what Train the Trainer is all about.

Teaching often focuses on delivering knowledge. Training focuses on enabling someone to perform. That shift in focus changes everything.

Key Takeaways From This Blog

  • The real difference between teaching and training

  • Why workplace learning requires a different approach

  • How Train the Trainer bridges the gap between knowledge and performance

What Do We Mean by Teaching and Training

Teaching is often about sharing information. It may involve explaining theories, concepts or facts. The success measure is usually whether someone understands the content.

Training, particularly in the workplace, goes further. It is about helping someone apply knowledge confidently and competently in real situations. Understanding is important, but performance is the true goal.

For example, a manager might teach someone the theory behind customer service. Through Train the Trainer Courses, that same manager learns how to structure sessions so staff can practise conversations, handle objections and build real confidence before speaking to customers.

Why This Matters

Many workplace sessions look more like classroom teaching than practical training. Information is delivered clearly, but application is missing. People leave knowing more, yet still unsure how to perform.

Common Challenges

• Sessions focused heavily on information rather than application
• Learners listening passively with little involvement
• Trainers assuming understanding equals ability
• Lack of practice opportunities
• Performance not improving despite regular training

What Improves When Training Replaces Teaching

When training is designed around performance, learners become active participants. They practise skills, receive feedback and build confidence. Trainers shift from telling to facilitating. Learning becomes dynamic rather than passive.

This approach leads to real workplace transfer. People leave not just informed, but capable.

Learners practising workplace skills during interactive training.

Key Principles That Separate Training From Teaching

Performance Is the Goal
In training, success is measured by what people can do, not just what they know.

Practice Builds Confidence
Opportunities to practise and receive feedback turn theory into skill.

Facilitation Over Delivery
Effective trainers guide discussion, ask questions and create involvement rather than speaking continuously.

How to Get Started

  1. Review your current sessions and ask whether they focus on knowledge or performance.
  2. Introduce more practice, discussion and real world examples.
  3. Develop your skills through Train the Trainer Courses that focus on application and engagement.

Where Our Train the Trainer Courses Fit In

At Target Training Associates, we help organisations move from teaching to true training. Our programmes focus on engagement, structure and workplace transfer so that learners leave confident and capable.

Through our Train the Trainer Academy, we provide continued support that helps trainers embed these skills over time. This ensures performance improves consistently across teams and departments.


Trainer supporting learners through feedback and facilitation.

FAQs

Is teaching ever appropriate in the workplace
Yes. Sharing knowledge is important. However, it must be supported by application and practice.

Why do many workplace sessions feel like school lessons
Because people are often asked to train without being taught how adults learn in professional settings.

Can experienced trainers benefit from this shift
Absolutely. Even experienced trainers often refine their approach when they focus more on performance and facilitation.

Final Thoughts

If you want training that delivers confident people, real skills and lasting impact, explore our Train the Trainer courses at Target Training Associates or get in touch to discuss your needs by calling out team on 0800 302 9344 or email info@targettrg.co.uk.