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Mar 21

training blog - the training technique thatís great for conversations

Published by Scott Fraser

I’m going to share something with you now that not many people know; I really feel uncomfortable meeting new people and making conversation.  Well actually, this statement is how I used to feel because now I make use of a professional trainer skill that is easily turned it into a great way to make easy conversation:

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Mar 18

management blog - making wrong decisions

Published by Ralph Moody

As a manager, there is one skill set you will have to improve almost immediately when you undertake a management role; it's the skill to make decisions.  It is common for people to struggle with making decisions; we want to ensure we make the right ones!   Unfortunately, and I am saying this not because I want you to make them, but you need to be aware of the reality, you will make the wrong ones (sometimes). I see that making wrong decisions is an opportunity for learning and I would suggest you have to make the wrong decisions to learn and as a manager.  Making wrong decision making can be a regular occurrence as we learn, particularly in a new role and if we do it with positivity it is actually a great place to be.

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Mar 14

coaching blog - are you coachable?

Published by Claire Moody

I recently had a bit of a lightbulb moment when I heard someone say that they ask their people if they are coachable? I noticed in myself that I stopped for a second to think about what I had just heard.

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Mar 11

training blog - ok, letís talk about verbal ticks, you know?

Published by Scott Fraser

We all have them; ‘you know’ those pesky words that can come out when we deliver our training sessions. ‘OK’ so what are they, why do they appear, what effect can they have and importantly what can we do about them?

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Mar 07

management blog - the attitude behaviour cycle

Published by Ralph Moody

As I travel around our wonderful country, I meet some fantastic people, some people you really warm too and some who you would be happy to sit down and have a beer with. I would suggest most people whom you would sit down and have a beer with.

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Mar 04

coaching blog - when was the last time you reflected on your role at work?

Published by Claire Moody

A fantastic question for everyone to think about. When was the last time you reflected on your working day? If you are brutally honest with yourself, I suspect not very often. I do hear the word  ‘rarely’ a lot when I am coaching, the most common word I hear from coachees when I ask this question. Why is this? Are we working at our best at work, are there no minor changes you can make to improve your work?

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Feb 28

training blog - the dangers of not knowing your audience

Published by Scott Fraser

One of the biggest mistakes I see bad trainers make is that they write and deliver the training on what they perceive the audience will need rather than what they actually need; this then makes the training all about them and not the audience.  Fantastic trainers do it completely differently...

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Feb 25

management blog - pressure to perform as a new manager

Published by Ralph Moody

We all face pressures in our professional lives and no doubt there are always going to be additional stress and pressure when you are promoted into the role of a manager.  Like any new job we start we think we are being scrutinised and become paranoid regarding our abilities. Some key tips regarding taking on a new management role:

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Feb 21

coaching blog - shift that paradigm

Published by Claire Moody

How often have you reflected on your way of looking at the world?  When you change paradigms, you are changing how you think about something. Have you ever reflected in how you view the world and how often someone changes your view of the world? Or maybe not? If not, why? Are you so judgemental in your decisions you choose not to listen subconsciously because you have already made your mind up?

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Feb 18

training blog - staying objective with your training feedback

Published by Scott Fraser

It’s a natural reaction to get tied in emotionally with something you’ve put a lot of time and effort into like when you’ve designed and delivered training to the best of your ability.  If you’re pro-active, you may have asked for feedback in good faith but how do you feel when someone tells you something you don’t like or don’t want to hear after putting in all that effort?

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Feb 14

management blog - donít stifle natural leadership

Published by Ralph Moody

On many courses, we discuss the difference between management and leadership.  Unfortunately, most don’t understand the difference in the beginning but leave the class with a much better understanding of the traits of a leader vs the characteristics of a manager.  I then ask them what do they consider themselves to be a leader or manager?

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