Scott Fraser

When I’m delivering training, I often get lots of great feedback from evaluations that say things like “Made to feel welcome from the very start” which I love.  I take so much pride in helping people learn in a great environment. After all, this is this one of my most important jobs of the day, but why is this the...

Think of the most professional delivery of a training session you have had personally and ask yourself why?  There could be many reasons you think that way but the most common factor will be because the Trainer was exceptionally well prepared and organised! I once remember arriving at a training session where we were sent to the wrong room, and...

A couple of years ago I had the pleasure of meeting the lovely Colin and Jean in a very snowy Aberdeen.  Although they had never met, it turned that they shared an off-shore connection with common colleagues and friends, so rapport built quickly with them once the ‘ice’ had been broken.  Getting rapport built quickly in your room is so...

Some of us are very lucky as trainers to have had fantastic training support and continued professional development, but many aren’t so fortunate.  One of the most common statements I come across when delivering PTT Train the Trainer courses is how many people are given a task by their managers to train something because “We need training on that”.  Then...

On our PTT Train the Trainer courses we cover the five pillars of assessment, one of which is ‘Questioning”.  Questioning is a must in any form of training delivery, particularly if you want to engage. However, one of the most common problems I see is when questioning becomes a question for the sake of a question, more commonly it’s a...

I am a very keen sportsman in my spare time, and I love to bring sporting analogies into my training sessions because we can learn an awful lot from sport.  Let me share one with you that relates to why practise is so important: As a little boy, I was always told by my Mum ‘Practise makes perfect’ and I...

If, like me, you’ve mainly delivered training in groups, face to face, or 1:1, a change all of a sudden to deliver online sessions may be quite daunting!  Don’t get me wrong, I’ve been involved in plenty of meetings, and 1:1’s online and never had any real problems but delivering training online?  I much prefer face to face, but recent...

I always talk about how I consider myself so fortunate to get to go around the country meeting new people and businesses, but there is one massive downside to it that I don’t like.  It never ceases to amaze me the stories and experiences about the continual waste of valuable time and money spent delivering “Training” that just doesn’t do...

Body language is one of the essential parts of delivering great training, and as we have discussed in many blogs before, people get caught up in thinking their aids like PowerPoint and Flip Chart are the most important things they have to get right.  We see it time and again on our courses but what’s so great is how quickly this...

One of the most common problems I see people having on our Train the Trainer courses are still very focused on PowerPoint as their primary visual aid.  As we have written many times before, PowerPoint is an aid to you for learning to happen, but so is a Flip Chart, so why then do so few people use it? - it is...