Scott Fraser

Like most people I love holidays and on a recent trip to the USA, I visited a local pizza shop where I met a lady who greeted me with a beautiful, friendly smile asking me how I was doing and what she could help me with; “Service with a smile, she looks like she really loves her job” I thought...

Getting to meet so many great people in the UK is one of the real bonuses of my job while I deliver Train the Trainer courses.  With so much diverse experience on every course from people that are new to training and people that have vast experience; one of the problems they all tell us about training in their workplace is...

We are increasingly getting a lot of delegates attending the PTT Train the Trainer course whose business is subject to external audit and their training has recently been picked up as having non-conformities that require immediate action.  So why is this happening more often and what might an auditor ask to see evidence and examples of? It’s an extremely common...

I’m sure we can always relate to at least once where we have been asked to attend training where we were extremely apprehensive as we’ve been thinking about what will happen or what we will be doing.  It’s that fear of the unknown taking over our brains which can be even worse when we walk into the room!  Therefore, what...

Recently,  I was in Manchester and my fellow trainer Bryan was in Birmingham where we were simultaneously delivering our PTT Train the Trainer course. Interestingly, one of Bryan’s delegates raised an excellent point while the same day, I was dealing with a question that highlighted the same point; “Why it’s so important to stand while delivering Training”.  This made me immediately...

We often get asked what we mean by ‘off the shelf type presentations’ when delegates are about to attend our PTT Train the Trainer course so I’d like to share an excellent example of what it is and why we tell people never to bring them, especially PowerPoint ones! So, what do we mean by ‘Off the shelf type presentations’...

“That was rubbish, I’m not as good at this as I thought” was my first realisation that I needed to work hard to become an excellent trainer.  I was quite sure of myself you see; having worked as a trainer for years at a training school, the way we delivered the training wasn’t massively challenging in my opinion.  Looking back...

Have you ever thought about the best Trainer you have ever seen and what made them so successful?  I often think about those trainers that influenced me and the reasons why I wanted to try and train like them.  I’ve been so lucky to have worked with some fantastic Trainers, and I’ve managed to figure out why they are so...

We get lots of great feedback about our Train the Trainer courses, and it’s always lovely to hear positive comments, especially on the areas that people have benefited from learning.  One such area of our Train the Trainer courses which is still very highly rated is the structure of training; especially the ability to use the framework we have provided back...

I had a great conversation with someone on twitter about e-learning, and they raised an excellent point about other training.  They asked me if I found that like e-learning, did I find that people had the same approach to other types of training such as classroom training? You’ve probably like me experienced that e-learning is (in many cases) something that is...