Management

Conflict in the workplace is inevitable.  In fact, I would suggest that organisations that say they have no conflict are not being honest with themselves. Moreover, when this happens, it is likely that the conflict is hidden.  What happens then is artificial harmony, in other words, conflict is going on but it is just hidden under the surface.  I believe this is which...

There is no doubt that getting promoted from worker to supervisor or manager can be very stressful for an individual. This can be particularly stressful if you get promoted and still work in the area you were before.  I have spoken to many people who find this very stressful, and I know it can be daunting. So what areas can we focus...

Many individuals get promoted at work because they are good at their job.  What can then follow is a real struggle to get to terms with their new role, not because they struggle with the job, but that they struggle with their role as a manager. Being an excellent manager requires many skills, including the ability to motivate, delegate and...

We deliver many courses where issues relating to meetings take centre stage.  On average, I believe that 80% of individuals, particular managers, say they have problems with meetings, they think they would save a massive amount of time if they weren’t invited.  Moreover, many say that attending the meeting is a waste of time because nothing happens anyway.  What happens is that we...

Many individuals get promoted at work because they are good at their job.  What can then follow is a real struggle to get to terms with their new role, not because they struggle with the job, but that they struggle with their role as a manager. Being an excellent manager requires many skills including the ability to motivate, delegate and...

There is no doubt that as a manager, you are likely to get frustrated.  If we are honest this could be reasonably often; people may not work the same way we do, and of course, sometimes people may have different values and work ethics, and we will get frustrated and angry.  Of course, this is called life; we will always...

I am very, very lucky. One of my hobbies is travel and also music so last weekend I had the great experience of taking my son to see one of his favourite bands, ‘Muse’ in Cologne, Germany.   It was a boiling hot weekend with temperatures above 40 degrees sometimes. My son made it to the front of the stage, but my wife...

I was delivering a training course recently, where we were talking about the importance of training evaluation.  A delegate on the course then said: “My boss won't let me do any evaluation”. I said “Why”, and she answered, “Well he said if you don’t ask them and we won't get anything negative”. Yes, I know its incredible, the fact that this...

Recently I have had the experience of working with a great group of people involved in an interesting project.  The group are keen and are interested in making the project work; they are highly motivated.  One manager of the group is also very enthusiastic but suffers from a potentially dangerous condition called overcomplication! Paralysis by analysis is a severe condition.  You can take...

As a manager or leader, it is so easy to get wrapped up in your world and your workload.  Of course, we need to focus on our workload, but you have to remember an essential part of any managers workload is their team. People you manage must come first! Without appropriate time being made available, then there is a danger that they...