When training works
As a trainer, one of the most fantastic things you can experience is seeing or hearing that your training is working. If we are honest, it's the reason why we do this job. It's about delivering training that works and has improved the way people work.
Like you, I have attended my training courses when I have thought, what is the point of this or this is valuable time I am never getting back! When I started our training company, one of the critical things was never delivering a training course that attendees couldn't use.
Recently I was delivering our PTT Train the Trainer course in-house for an organisation in London. The course was for a group of experienced, competent trainers; they undertook the course as part of a Continuing Professional Development (CPD) process.
We were awarded the course following the organisations training manager completing our training manager course that I delivered last year. This course explains the 5-pillars of assessment and what training managers should be looking for when observing trainers. I was excited to hear about how my training had made a positive impact on the organisation.
On the PTT Train the Trainer course, we emphasise why we shouldn't overuse PowerPoint, why it isn't training to read from PowerPoint slides and how to engage. What was exciting was when we started the session off on visual aids, one of the delegates said to me, "I don't think we need to see this since our training manager has attended your training course" I was interested to hear more. He went on to say, "Since completing the Training Manager course, she had removed the vast amount of PowerPoint being used". When I asked if it had improved delivery, I was told that it had not only with delegates but with trainers delivering the training.
Getting people to think is what real training is all about; it ensures that we change behaviour for the positive. As trainers, we should always look at opportunities to change behaviour to avoid wasting the training opportunity.
Ralph Moody is the founder of Target Training and specialises in trainer and management development. You can read more about him here.