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Ralph Moody
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Training by Scott Fraser When questioning always remember to compliment an answer, tell them "well done" or "good answer" etc. Then Complement an answer (Enhance and add value to the answer). Scott Fraser is a Master Trainer at Target Training and delivers our PTT Train the Trainer courses and our Advanced PTT Train the Trainer courses. You can read more about him here. -
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Management by Ralph Moody When dealing with difficult and challenging people. Rather than waiting for them to trip up, challenge yourself by looking for something that they have done well on a daily basis and make sure you tell them. Ralph Moody is the founder of Target Training and specialises in trainer and management development. You can read more about him here. -
Click to see todays gift
Training by Scott Fraser Don’t read PowerPoint Slides - The very best trainers know that reading slides isn't training. They are a visual aid to support training. Scott Fraser is a Master Trainer at Target Training and delivers our PTT Train the Trainer courses and our Advanced PTT Train the Trainer courses. You can read more about him here. -
Management - Decisions and why we don’t make them
One thing for sure if you are a manager, you are going to be involved in making decisions. I guarantee this 100% and if you’re not involved in decision making then to be perfectly honest, you’re not doing your job. As a manager, if we don’t make decisions, then we will not get things done. As I reflect on past... -
Management - How to be happy at work
The reality is that we spend most of our time, in our adult life, at work, an average of around 40 years. Think about that for a second. Is it, therefore, reasonable to be happy at work? Why would you not want to be happy? Do you want to spend these 40 years being unhappy? The reality is though, is that... -
Training - Is your training headed for the recycle bin?
As a great trainer, you will be making sure that you are evaluating at the point you’ve delivered to get that all-important feedback straight away, but how are you delivering it? We talk about making sure our training is interactive and engaging but is your evaluation the same? There are lots of different ways that we can evaluate with our... -
News - Fantastic savings in our November sale
We are happy to announce our big November sale this month. An excellent opportunity to book and reserve courses at special discount prices this month. A selection of our courses is only going to be available at special discount prices for a limited time. This is a fantastic opportunity to make the best use of a training budget allocation, book a... -
Management - The art of delegation stage 4
Stage 4 and the final stage in the delegation process is the art of giving feedback. We must provide feedback, and if we don't, we have a potentially dangerous situation where the individual concerned believes they have done a competent job if they haven't, then they must be made aware. Always give feedback immediately after the work, don't give it too...