Ralph Moody

As a management coach and trainer I meet many individuals who say to me they have issues with one particular area, often involving challenging or difficult people.  They will explain what they have done previously to deal with the problem; often they have been doing whatever it is, again and again.  When I ask them what they could do differently, we explore...

There are some brilliant managers out there who motivate and inspire their staff.  Those of us that have experienced brilliant, effective managers know how fantastic this can be. Unfortunately, many managers do the opposite, which can cause frustration and a great deal of dysfunctionality amongst teams.  Common management blunders include: Number One, Failing to Adapt Management Style -  Important that...

I am really into workplace transfer.  In other words, transferring what was learnt on a training course and into the workplace.  To me, this is what training is all about. I was recently training a manager on a presentation skills course, and she had learnt loads and was looking forward to putting the skills and techniques into practice. She was...

This is an example page. It's different from a blog post because it will stay in one place and will show up in your site navigation (in most themes). Most people start with an About page that introduces them to potential site visitors. It might say something like this: Hi there! I'm a bike messenger by day, aspiring actor by...

I was delivering a management development course recently when a delegate pointed out that they didn’t realise how much they didn’t know.  We were discussing conflict and how and why people get wound up, what causes it and how it could be an automated response created from a habit. The delegate in question said to me they had gone through years...

On my last management blog, we discussed the importance of identifying our time bandits.  This is essential before we can do anything about them we must determine what they are; when we do this we must be honest. Remember, if we don’t do anything about them then nothing will change, they will continue to cause us issues and continue to be...

To be effective at anything in life we have to be able to manage time.  If we don’t manage time then quickly our life can become confusing, and before we know it, we are not completing anything we want to do.  Our working day can then become chaos where we are struggling to keep our head above water as the river forever...

I was so sad to hear the news about Rachael Bland who died yesterday from Cancer aged 40.  Along with BBC colleagues, she compiled an audio blog, which was all about her journey dealing with Cancer.  Her approach was, to be honest, and talk about things and not to hide anything.  I first heard Rachael on BBC 5-Live talking about her condition...