Ralph Moody

One of my heroes is Gene Kranz who is famous as the Flight Director on the Apollo 13 mission to the Moon. As I am sure you are aware, Apollo 13 never landed on the Moon; it had to use the Moon’s gravity as a catapult to return to earth.   I remember this story, not from the brilliant movie starring Tom Hanks...

When I am delivering management training I will be often asked about dealing with challenging and difficult behaviour.  This is a very common thing in the workplace, particularly with different types of personalities and people and the simple fact is that we can’t like or get on with everyone, I think this is perfectly normal. However, as a manager, an issue...

We are fortunate at Target Training, we get to work with some brilliant people and recently we have been working with some aircrew from Qatar.  They are helicopter crewman and pilots who are involved in areas such as search and rescue operations.  The crew are thoroughly professional and are made up of two rear crew, a pilot and a captain. It is...

On previous blogs, we have looked at why we have conflict in the workplace, what is happening with the brain when we have conflict and last time, how to 'cage the chimp' in a conflict situation.  As a supervisor, manager or leader you will experience conflict at some stage in your life, it is inevitable. I would suggest if your...

On our last management blog regarding conflict, we discussed the importance of caging the chimp and the fact that in a conflict situation it can make things worse.   Today we are going to look at some beneficial techniques to calm the chimp down.  Remember the chimp or to use its correct name, the Amygdala is an essential part of our brain.  If we...

On the last management blog, we discussed how paradigms cause us issues regarding our mindset and how we do things sometimes without thinking about them.  Research shows that 80% of our thinking is subconscious thinking and therefore throughout our working day we are using paradigms.  In other words, we have created habits of thought.  Of course, this can be positive if...

I thought I would write about something that is very important to me from a management perspective, dealing with conflict and over the next four management blogs I want to provide you with some essentials when dealing with conflict.  The ability to deal with conflict is essential for everything in life.  How we deal with it as a manager or leader, it...

Yesterday marked an anniversary of the D-Day invasions where Operation Overlord was launched to beat the Nazis and ultimately saved us all.  I was thinking about this yesterday, and once again it got me thinking about the mental approach that those young men had in their minds.  Moreover, those left behind would no doubt have to have had the same attitude too...

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