Ralph Moody

We all face pressures in our professional lives and no doubt there are always going to be additional stress and pressure when you are promoted into the role of a manager.  Like any new job we start we think we are being scrutinised and become paranoid regarding our abilities. Some key tips regarding taking on a new management role: Be yourself...

On many courses, we discuss the difference between management and leadership.  Unfortunately, most don’t understand the difference in the beginning but leave the class with a much better understanding of the traits of a leader vs the characteristics of a manager.  I then ask them what do they consider themselves to be a leader or manager? In my experience leadership is either...

All managers are required to listen to others; this could be a member of staff with a particular issue or concern.  It could be a customer with a complaint.  The reality is we are all going to be involved in listening to other people. When we are listening to people, it is easy not to listen.  Most people listen for one reason, to...

As many people know I am a massive fan of having goals.  I believe goals are dreams with deadlines and I believe you can achieve anything you want if you put your mind to it.  I find goals give me a structure and I think the best things I have ever achieved are the things I have set as goals. I have...

As a manager, we are going to be involved in dealing with problems.  It goes with the territory. Additionally, our lives are going to be inundated with problems as we go along, this is just a fact of life.  How we deal with these problems is the most important thing especially when we deal with what we believe to be significant problems...

As a manager, one of the key essentials is the ability to get things done and focus on continuous improvement.   Being able to do this will not only make you a more effective manager but getting things done will improve motivation and help you succeed in life.  Getting things done is a fantastic trait to have! As we start a new year...

It’s coming very close to Christmas, and I know everyone has been good and on Santa’s good list. Especially managers some have you have been particularly fantastic, and you can expect some great gifts.  For our effective managers, we want to focus on some excellent gifts as tips you can give yourself.  Go on you really deserve it… 1.  Delegate – Remember you need...

We get many managers on our train the trainer courses.  I am always impressed with people in management positions who attend such a course. I think that all managers should be able to train, the reasons I would consider are essential to be an effective manager. 1. It’s your responsibility to teach – if your helping new starters or supporting individuals you have...

Anyone who has had to shop for clothes on the high street will be familiar with the dread expression ‘One Size Fits All’. To be found on many a label, it is a tag that lots of us instinctively shy away from, feeling perhaps that it does not quite ring true. The same can be said of the way in...

Effective time management is an essential skill for all individuals and managers.  One of the great levellers is that we all have the same amount of time.  It’s what we choose to do with it that counts.  Seven steps that will have an instant impact: 1. Identify ‘Time Bandits’ - To any manager Time Bandits can be a real headache.  If we are not...