Blog

All trainers need to understand the importance of introductions in a training environment.  As a delegate, we make our mind up very quickly on the trainer and the subject matter, so we have a limited time to capture their attention.  An effective introduction motivates the group and encourages participation.   Five things you can do to improve your training introductions: Be...

One of the key areas managers attending our courses are keen to know is how to delegate.  Many managers don’t know how to delegate effectively and we cover this in detail on our management courses.  However, it’s really important that before we know how to delegate we must first understand why. Managers that don't delegate run the risk of poor...

There are so many techniques you can use in coaching and the common one and a very popular the first technique that is taught and it is GROW this is - Goal, Realistic, Options and Will. Everyone talks about this technique which is absolutely fantastic for setting goals, which are inspiring and challenging. These promote motivation and confidence which in turn...

We often get asked what we mean by ‘off the shelf type presentations’ when delegates are about to attend our PTT Train the Trainer course so I’d like to share an excellent example of what it is and why we tell people never to bring them, especially PowerPoint ones! So, what do we mean by ‘Off the shelf type presentations’...

Conflict in the workplace is inevitable.  In fact, I would suggest that organisations that say they have no conflict are not being honest with themselves. Moreover, when this happens, it is likely that the conflict is hidden.  What happens then is artificial harmony, in other words, conflict is going on but it is just hidden under the surface.  I believe this is which...

What is preparation?  We ‘all’ in our busy lives tend to rush through the day, not always giving ourselves time to prepare thoroughly for a coaching session.  Which brings me into asking ‘you’ to think about how do you prepare? What do you actually do? I have found through experience the best way to prepare is to sit for ten...

On our Train the Trainer courses we talk about the 5 pillars of instruction all the time.  They are the pillars that highly effective training is all about.  In many organisations, these pillars are used as a process for measuring the competence of trainers.  Accompanied by effective trainer development, focus on these areas significantly improves training. When you have poor...

There is no doubt that getting promoted from worker to supervisor or manager can be very stressful for an individual. This can be particularly stressful if you get promoted and still work in the area you were before.  I have spoken to many people who find this very stressful, and I know it can be daunting. So what areas can we focus...

Coaching is a fantastic process for individuals to improve in any area of their life, both professionally and personally. I have found since mastering my coaching skills; staying silent can be an incredible experience. I genuinely love to see the change in individuals by asking the miracle question. When you coach and watch the coachee, you start to feel what...

“That was rubbish, I’m not as good at this as I thought” was my first realisation that I needed to work hard to become an excellent trainer.  I was quite sure of myself you see; having worked as a trainer for years at a training school, the way we delivered the training wasn’t massively challenging in my opinion.  Looking back...