Management

I am really into workplace transfer.  In other words, transferring what was learnt on a training course and into the workplace.  To me, this is what training is all about. I was recently training a manager on a presentation skills course, and she had learnt loads and was looking forward to putting the skills and techniques into practice. She was...

I was delivering a management development course recently when a delegate pointed out that they didn’t realise how much they didn’t know.  We were discussing conflict and how and why people get wound up, what causes it and how it could be an automated response created from a habit. The delegate in question said to me they had gone through years...

On my last management blog, we discussed the importance of identifying our time bandits.  This is essential before we can do anything about them we must determine what they are; when we do this we must be honest. Remember, if we don’t do anything about them then nothing will change, they will continue to cause us issues and continue to be...

To be effective at anything in life we have to be able to manage time.  If we don’t manage time then quickly our life can become confusing, and before we know it, we are not completing anything we want to do.  Our working day can then become chaos where we are struggling to keep our head above water as the river forever...

I was so sad to hear the news about Rachael Bland who died yesterday from Cancer aged 40.  Along with BBC colleagues, she compiled an audio blog, which was all about her journey dealing with Cancer.  Her approach was, to be honest, and talk about things and not to hide anything.  I first heard Rachael on BBC 5-Live talking about her condition...

One of my heroes is Gene Kranz who is famous as the Flight Director on the Apollo 13 mission to the Moon. As I am sure you are aware, Apollo 13 never landed on the Moon; it had to use the Moon’s gravity as a catapult to return to earth.   I remember this story, not from the brilliant movie starring Tom Hanks...

When I am delivering management training I will be often asked about dealing with challenging and difficult behaviour.  This is a very common thing in the workplace, particularly with different types of personalities and people and the simple fact is that we can’t like or get on with everyone, I think this is perfectly normal. However, as a manager, an issue...

We are fortunate at Target Training, we get to work with some brilliant people and recently we have been working with some aircrew from Qatar.  They are helicopter crewman and pilots who are involved in areas such as search and rescue operations.  The crew are thoroughly professional and are made up of two rear crew, a pilot and a captain. It is...

On previous blogs, we have looked at why we have conflict in the workplace, what is happening with the brain when we have conflict and last time, how to 'cage the chimp' in a conflict situation.  As a supervisor, manager or leader you will experience conflict at some stage in your life, it is inevitable. I would suggest if your...

On our last management blog regarding conflict, we discussed the importance of caging the chimp and the fact that in a conflict situation it can make things worse.   Today we are going to look at some beneficial techniques to calm the chimp down.  Remember the chimp or to use its correct name, the Amygdala is an essential part of our brain.  If we...