July 2020

As a manager, it is essential to be able to deliver presentations. Managers need to be able to communicate with staff and potential clients, and if they don't focus on effective delivery, it can cause issues from staff and potential clients. Unfortunately, managers can deliver a presentation without understanding the techniques or skills required, and this is where the issues...

In my coaching and supervision sessions, I hear so much negativity. I do like to shift the paradigm sometimes and ask for the positives if the situation allows this to happen. It seems strange to my clients when I ask a simple question like “What have you got to be grateful for”? In life, we have plenty to be positive...

There is no doubt that PowerPoint is a fantastic tool.  It allows us to reinforce visually a critical message which we are trying to get across.  Whether as a trainer or a manager delivering a presentation, it can be a great tool to get your message across.  Of course, we also know that in the wrong hands, PowerPoint can be...

How important is questioning in coaching? Extremely important is the answer. How does it differ from questioning in training? It is very different. In training when you question, you question to get to an answer. You drive for the answers you want using open questions or good trainers do. You always know where you are going with your questioning. Coaching...

The most enjoyed elements of our PTT Train the Trainer course are the skills that are taught.  One of the most enjoyed skill sets shown is the ability to throw the monkey. For those that aren't aware, the monkey is the negative thoughts and feelings you get when you forget something or when something goes wrong.  It makes you feel...

In my experience as a soft skills trainer, I have met a lot of people who ask about assertiveness skills. This has either come about due to previous experiences, which had resulted in being aggressive or passive. Individuals will often question why they need to be assertive, and many believe that screaming and shouting is being assertive! When we start...

Think of the most professional delivery of a training session you have had personally and ask yourself why?  There could be many reasons you think that way but the most common factor will be because the Trainer was exceptionally well prepared and organised! I once remember arriving at a training session where we were sent to the wrong room, and...

What does coping mean? I often hear in my coaching sessions from my clients that they are coping. I always think about what the word coping means to them. I think some people may not even know or realise they are using coping strategies/mechanisms, the word coping is very subjective. Believe it or not, there are between 400- 600 strategies...

The pace of training delivery being delivered online is staggering. Over 30 per cent of higher education students in the U.S. are taking at least one distance course online. This is likely to increase significantly over the next two years. Many trainers, executives and managers find themselves increasingly confronted with the demand for online training. The delivery can be a very...