February 2025

Dealing with difficult behaviours in the workplace is one of the biggest challenges managers face. Unaddressed, these behaviours can disrupt team dynamics and lower productivity. Understanding how to handle such situations effectively is key to maintaining a harmonious and efficient work environment. Difficult behaviours at work take many forms—ranging from constant negativity to outright aggression. These behaviours not only strain...

Effective coaching is a vital part of a manager's role. Managers who coach their team members well can boost performance, increase job satisfaction, and build a positive work environment. Coaching helps employees develop their skills, build confidence, and achieve their goals. To be a successful coach, managers need to master certain skills. One of the most important skills is active...

Ongoing supervision is essential for coaches to thrive and continuously improve. Without regular supervision, coaches may struggle to maintain their skills and stay updated with best practices. Supervisors play a crucial role in guiding and supporting coaches, creating a framework where professional growth and high standards are maintained. Ensuring that coaches have the opportunity to share their challenges and successes...

Engaging your audience is crucial for successful training sessions. When participants are engaged, they are more likely to learn and retain the material. The goal is to create a dynamic environment where everyone feels involved and motivated. One effective way to engage your audience is by making the training interactive. This can include group activities and discussions that encourage participation...

Delegation is a key skill for leaders and managers. It involves assigning tasks and responsibilities to team members, allowing them to take on new challenges. Effective delegation helps leaders focus on high-level tasks while empowering their teams to grow and succeed. One of the biggest benefits of delegation is building trust within the team. When leaders delegate, they show trust...

Supervision is a vital part of any coaching practice. It is a process where coaches work with a more experienced supervisor to enhance their skills, address challenges, and ensure they provide the best possible service to their clients. Supervision benefits coaches in many ways, from improving their performance to supporting their mental wellbeing. Below, we’ll explore the many ways supervision...

Managers play a crucial role in guiding their teams towards success. One vital aspect of effective management is having strong coaching skills. Coaching is not just about instructing or directing employees but about helping them grow and develop their abilities. This involves understanding their strengths and weaknesses, providing support, and encouraging continuous improvement. Coaching skills enable managers to boost employee...

Training sessions are a key part of developing skills and knowledge within a company. In-house trainers often rely on various methods to deliver content, and one common tool is PowerPoint. While PowerPoint can be very useful, it is important to balance it with practical, hands-on training to ensure learners get the most out of each session. PowerPoint presentations can make...

Training others requires a unique set of skills. For in-house company trainers, these skills are even more crucial. Trainers must effectively share their knowledge and ensure trainees are fully engaged. This helps the organisation meet its goals and improve employee performance. Mastering Subject Matter Expertise As an in-house trainer, having deep knowledge of the subject matter is crucial. Trainers must...

Keeping trainees engaged is a major challenge for in-house company trainers. Traditional training methods can often become monotonous and fail to hold the attention of participants. Incorporating innovative and interactive techniques can transform the training experience. Engaging trainees more effectively ensures that they retain information better and apply what they learn in real-world situations. Interactive Learning Activities Engaging trainees through...