Target Training Associates

When I am delivering management training I will be often asked about dealing with challenging and difficult behaviour.  This is a very common thing in the workplace, particularly with different types of personalities and people and the simple fact is that we can’t like or get on with everyone, I think this is perfectly normal. However, as a manager, an issue...

On one of my latest train the trainer courses, a lovely delegate called Lotta introduced me to one of the latest innovations in technology, the Samsung “Flip” (This is not an advertisement).  Having never heard of it and Lotta’s excellent description, I decided to investigate: I love technology and can remember the excitement building in an old training establishment I worked...

We are fortunate at Target Training, we get to work with some brilliant people and recently we have been working with some aircrew from Qatar.  They are helicopter crewman and pilots who are involved in areas such as search and rescue operations.  The crew are thoroughly professional and are made up of two rear crew, a pilot and a captain. It is...

Have you ever asked this question or been asked?  As you can imagine, I have on many occasions, and my answer is always the same: Many attributes are used in tandem to become “great”, but for me, there is one major stand out factor: I remember as a young man being trained in my early days in the RAF by quite a...

Our head is full of habits and patterns; this is where it is most comfortable. How difficult is it to create new habits, sometimes very hard so we choose not to do this? Pushing yourself to step out of your comfort zone is hard, forcing a new pattern is hard but you can always do it if you choose to...

On previous blogs, we have looked at why we have conflict in the workplace, what is happening with the brain when we have conflict and last time, how to 'cage the chimp' in a conflict situation.  As a supervisor, manager or leader you will experience conflict at some stage in your life, it is inevitable. I would suggest if your...

One of the many reasons people come to train with us is to learn what they can do better when delivering training and very often a bonus of finding out they are also actually doing things right too.  One of the most significant realisations I experience from people though is just how much their training practice is embedded as a habit and...

When we do make decisions, (some of us find making decisions easier than others, and I have recently written a blog on this, see here) what direction do you go? Some of us, when faced with a decision, make the decisions in a lot more empathetic way; the choices are based much more about the person. Others make the decisions in a...

On our last management blog regarding conflict, we discussed the importance of caging the chimp and the fact that in a conflict situation it can make things worse.   Today we are going to look at some beneficial techniques to calm the chimp down.  Remember the chimp or to use its correct name, the Amygdala is an essential part of our brain.  If we...

For anyone considering a Train the Trainer course for themselves or others in their organisation, there is a wide choice.  With advances in technology which offer a wider range of delivery methods, we get numerous questions and enquiries about whether we provide an online course.  We love questions like this because it’s always a great way of looking at it in a...