July 2018

On previous blogs, we have looked at why we have conflict in the workplace, what is happening with the brain when we have conflict and last time, how to 'cage the chimp' in a conflict situation.  As a supervisor, manager or leader you will experience conflict at some stage in your life, it is inevitable. I would suggest if your...

One of the many reasons people come to train with us is to learn what they can do better when delivering training and very often a bonus of finding out they are also actually doing things right too.  One of the most significant realisations I experience from people though is just how much their training practice is embedded as a habit and...

When we do make decisions, (some of us find making decisions easier than others, and I have recently written a blog on this, see here) what direction do you go? Some of us, when faced with a decision, make the decisions in a lot more empathetic way; the choices are based much more about the person. Others make the decisions in a...

On our last management blog regarding conflict, we discussed the importance of caging the chimp and the fact that in a conflict situation it can make things worse.   Today we are going to look at some beneficial techniques to calm the chimp down.  Remember the chimp or to use its correct name, the Amygdala is an essential part of our brain.  If we...

For anyone considering a Train the Trainer course for themselves or others in their organisation, there is a wide choice.  With advances in technology which offer a wider range of delivery methods, we get numerous questions and enquiries about whether we provide an online course.  We love questions like this because it’s always a great way of looking at it in a...

Columbia v England (England won 4-3 on penalties) It may be short-lived or maybe not but a fantastic result, and as a coach, I find myself reflecting on what may have taken place over the last few months in that game.  As the penalties were happening, I was in my hotel room at Heathrow preparing for an in-house coaching skills...

In my last blog, I talked about a recent poor training experience someone had when the trainer handled questions poorly and how it completely disengaged the person who was meant to be there learning. Unfortunately, this wasn’t the only poor practice that was going on that day; here is part 2: It’s always critical to remember the reason that training has been...

Unless you are challenged how do you know what you don’t know? Coaching is fantastic for challenging and encouraging coachees to think differently. When you think in a different way you learn something new. Our brains don’t always like change; they are happy to stay in one place, stay in our own personal comfort zone. It takes an input from...