Blog

Time is a precious resource to us all and for all organisations. It is one of the few levellers, as time is the same for all of us; no matter what our role in the organisation. It's just how people choose to use it that differs, whether a manager, team leader, supervisor or any other member of staff we all need...

When you look at yourself, really look at yourself a good question to ask is “What I don’t want to write about” This is a beneficial exercise to do as a coach. To recognise some areas in yourself, you would least like your client to know about. It is a really strange feeling to admit your faults, but as a...

Public speaking is the most common of all phobias 75% of people suffer from speech anxiety, that is 3 out of 4 individuals suffer from anxiety when public speaking. I remember reading an article that said that some people fear public speaking over death! This morning I delivered an online session on presentations and gave the delegates some keys skills...

A couple of years ago I had the pleasure of meeting the lovely Colin and Jean in a very snowy Aberdeen.  Although they had never met, it turned that they shared an off-shore connection with common colleagues and friends, so rapport built quickly with them once the ‘ice’ had been broken.  Getting rapport built quickly in your room is so...

We're in a situation we more and more of us are managing staff remotely. Before COVID-19 remote working was on the up, more and more people were working other than their normal workplace either at home or in a remote location.   As COVID continues, the reality is that it is likely to be the norm for many people in...

Shame is a word that people prefer not to pay attention to; people prefer to keep it hidden. The problem is that it becomes much more powerful, staying silent. The first question “What is shame to you”? Once you establish this you then need to ask yourself where does this come from, whose voices do you hear when shame creeps...

Some of us are very lucky as trainers to have had fantastic training support and continued professional development, but many aren’t so fortunate.  One of the most common statements I come across when delivering PTT Train the Trainer courses is how many people are given a task by their managers to train something because “We need training on that”.  Then...

We are continually looking at ways to deliver effective training and to improve our provision and as a Train the Trainer provider I believe our practice should be of the highest quality.   Like many providers, we have had to adapt our training delivery since lockdown. I have done lots of research into courses, looking at what’s available currently online...

In the current economic climate and as we come out of lockdown, it is essential that organisations (workforces) have effective leaders, who help the staff to be motivated. Not only will this make for a happier workforce, but it will lead to improved staff retention, recruitment and ultimately improved productivity; a successful business! The good news is that all organisations...

On our PTT Train the Trainer courses we cover the five pillars of assessment, one of which is ‘Questioning”.  Questioning is a must in any form of training delivery, particularly if you want to engage. However, one of the most common problems I see is when questioning becomes a question for the sake of a question, more commonly it’s a...